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WARNING! Many of our items are special order, specially designed or can be out of stock. Anvente Enterprises llc is not responsible for missed dates or cancellations of orders because of misinformation furnished to us and no refunds will be given. It is our customer's responsibility to make us aware of any timeline issues your order may have in the mandatory date box at checkout. Any entry of dates that cannot be received in time are subject to immediate cancellation so please do not enter dates that are impossible to meet by the shipping time you choose! Customer's Responsibility Includes:
1. Giving us the correct delivery date for your order. If you want us to give you date available - please submit the request in the text box at checkout and we will contact you with the information you request. Any out of stocks that we find will be emailed to you within 48 hours of your order (weekends and holidays are not included). Anvente Enterprises llc will than cancel your order if we do not receive an answer from you by the end of business day. It is imperative that you furnish us with a correct email address or you will not receive your update. We do not call - all information this important is submitted to you in writing.
2. Giving a correct and safe delivery address for your order. Please note: any order with a PO Box shipping address will be canceled immediately. Any attempt to re-direct your package from the address given on the order will result in additional fees and you will be charged accordingly. Returned packages due to giving us the wrong shipping information will result in extra shipping fees and will be due before the package is re-shipped.
3. Giving us the correct rush shipping choice to reach your address from Oregon in time. Anvente Enterprises llc will not be responsible for a wrong choice. Ground shipping from Oregon to the east coast can take up to 7 WORKING DAYS for delivery. Knowledge of shipping times needed to receive shipment in time can be found by visiting UPS.com.
URGENT INFORMATION:
1. In stock orders will take 3-5 business days for processing before the items are shipped.
2. Special orders or out of stock items can take two to three weeks before the items are shipped.
3. Design or tinting orders will need at least 4-6 weeks dependent on order and scheduling.
4. Orders are processed and shipped Monday through Friday. Holidays are excluded.
5. Rush orders must be placed by 10:00 PST for shipment on the same day. A $25.00 rush fee will be required on same day shipments.
6. Shipping times do not include the time it takes to process your order, weekends, holidays or the day the item ships.
7. Many items we ship are considered over sized even though they are light. Because of this the weight may look off when receiving your estimates but will be correct when factoring weight vs size in most cases. Anvente Enterprises does reserve the right to contact the customer for additional fees if the shopping cart did not figure fees correctly at checkout. Please visit UPS.com for additional information.
8. We only ship within the continental U.S. We do not ship internationally and do not take international credit card payments. We do not ship to P.O boxes, APO or FPO addresses as we only ship via UPS.
9. Your tracking number will be emailed to the email address you give at checkout. Please make sure it is correct and you make sure that you set your spam blockers to receive these emails.
10. Anvente Enterprises llc is not liable for packages once they leave our dock. We are not responsible for acts of God, strikes or other unforeseen occurrences that may delay estimated delivery dates. Anvente Enterprises llc has no control over the actions or policies of 3rd party shipping organizations such as UPS, FedEx or USPS and will not be held responsible for any of their actions.
11. Anvente Enterprises llc or any 3rd party shipping organizations are not liable for lost packages once delivered. If there is doubt that your package will be safe when delivered, it is your responsibility to let us know so we can give specific instructions to the freight companies or you must furnish us with a safe address for delivery. Delivery Times: Do not include the time to process your order, out of stock or special order arrivals.
UPS Next Day Air Early A.M. = Next business day delivery by 8:00 a.m. to major cities in the contiguous states. Delivery by 8:30 or 9:00 a.m. to most other US cities, including Anchorage, Alaska. Delivery by 10:00 to additional locations. UPS Next Day Air = Next business day delivery by 10:30, 12:00 noon or end of day depending on destination - some limitations in Alaska and Hawaii. UPS Next Day Air Saver = Commercial Destinations: next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day Air is committed; Residential Destinations: by end of next business day. UPS 2nd Day Air A.M. = on second business day by 10:30 a.m. or 12:00 noon to most commercial destinations - not available to residential destinations. UPS 2nd Day Air = delivery by end of second business day. UPS 3 Day Select = delivery by end of the third business day. UPS Ground deliveries occur from Monday to Friday, except during holidays. - Ground shipping times are not guaranteed and weekend days are NEVER counted in any freight choice! ie: overnight freight shipped on Friday will not arrive until Monday.  |
